Welcome to Veterans Affairs Warranty Support Portal

If you are experiencing issues with warrantied items purchased under the PVaaS, Supporting Tech, or Specialized Devices contracts, please see below for instructions. Please note that warranty support is contingent on serial number verification.


OEM / Product Phone Support Website / Email Support
Adesso 1-888-827-8227 Pvaas.support@colossal-llc.com
Amber 1-888-827-8227 Pvaas.support@colossal-llc.com
Apricorn 1-800-458-5448, option 2 https://apricorn.com/product-support-request
Cherry 1-800-510-1689 https://www.cherryamericas.com/contact
Chicony 1-888-827-8227 Pvaas.support@colossal-llc.com
Cybernet 1-888-834-4577 https://www.cybernetman.com/en/support
Data Locker 913-310-9088 https://support.datalocker.com/support/tickets/new
Fuji 1-800-800-3854 https://www.fujifilm.com/us/en/business/data-storage/contact
HP Desktop 1-800-334-5144 https://support.hp.com/us-en/contact/select-product
Laptop w/ No Physical Damage 1-800-334-5144 https://support.hp.com/us-en/contact/select-product
Laptop w/ Physical Damage 1-888-827-8227 Pvaas.support@colossal-llc.com
Printer 1-800-334-5144 https://support.hp.com/us-en/contact/select-product
Identiv 1-888-809-8880 https://support.identiv.com/contact/
Kensington 1-800-535-4242 https://www.kensington.com
Kodak 1-800-525-6325 https://support.alarisworld.com/#ServiceRequest
Lite On 1-888-827-8227 Pvaas.support@colossal-llc.com
LG 1-800-243-0000 or
850-999-4934 		https://www.lg.com/us/support/repair-service/schedule-repair-mylg-login
Logitech TBD https://prosupport.logi.com/hc/en-us/requests/new?ticket_form_id=360002418454
Nvidia / PNY 1-800-234-4597 https://www.pny.com/support
Philips 1-877-835-1838 philips-cs@epius.com
Plantronics / Polycom TBD https://support.poly.com/support/s/login/
Saida 1-888-827-8227 Pvaas.support@colossal-llc.com
Samsung 1-866-726-4249 https://www.samsung.com/us/support/service/
Zebra Barcode Scanners 1-800-653-5350 https://supportcommunity.zebra.com/s/warrantycheck?language=en_US
Printers 1-877-275-9327